diumenge, 13 de gener del 2008

about payments and accomodation policy

Forget about this post if you don't care about this. Some people have commented that the tournament payment and hostel accomodation policy is a bit confusing. We can somehow agree, but let us explain the rationale behind it.

Basically, there are 3 cases :

  1. people living in Spain : must pay 20 euros in advance via bank transfer. This money is used to guarantee their hostel reservation, in case they wish to stay there.
  2. people living outside Spain, not staying at the hostel : do not pay nor have to do anything else. They are expected to notify in case of cancellation.
  3. people living outside Spain, staying at the hostel : must provide their credit card number to the hostel, and will pay at check-in. The hostel will not charge anything to the credit card unless they do not show up when expected.
why all this?
  • a) we need people to confirm their registration and to enforce it, since tournament attendance is large and difficult to manage. We can not handle special cases, it is already too much work.
  • b) we do not want to annoy people asking them to make 2 bank transfers (1 for tournament + 1 for hostel), 1 should be enough
  • c) we do not want to take monetary risks in case of hostel no-show : we would have to pay 1 night if a cancellation happens.
  • d) bank transfers inside Spain are cheap or non-existent, from other countries are more expensive
  • e) our club is not set to receive payments with credit card
Also, some people have complained about the hostel asking for sending a credit card number without secured methods. Well, we can understand your concerns, but if this is really important for you, you have the choice of making a secure bank transfer of 20 euros to the tournament organization bank account, and therefore pay for the transfer costs that we wanted you to avoid. Then you are secure, and we are secure.

Thanks for your understanding.